Terms & Conditions

We’ve done our best to keep these terms as simple and human as possible—while also covering the legal bases. If anything is unclear, please reach out and ask questions.

By enrolling in the Digital Launch Club ("Program"), you ("Client" or "You") and Lacey Cribb ("Company", "we", or "us") agree to the following terms:

PROGRAM OVERVIEW
The Digital Launch Club is a 12-month membership program designed to support online business owners with personalized tech implementation, video training, and strategic support to help launch and grow a streamlined, profitable digital business.

Membership includes:

Monthly task prioritization + co-working calls

Weekly done-for-you tech support (15–20 min/week)

Personalized training videos

Access to the Digital Launch Hub (tutorials & templates)

Slack community for questions & support

PROGRAM/SERVICE
Lacey Cribb agrees to offer the Program, “Digital Launch Club”, as detailed in the online commerce platform. By enrolling in the Program, you agree to adhere to and be bound by all the terms and conditions outlined in this Agreement, including any additional policies and procedures incorporated herein by reference.

FEES
The first 10 founding members get the following pricing:

1 payment of $1800

or 3 monthly payments of $600

or 12 monthly payments of $150

Future pricing (after first 10 members) will increase to:

1 payment of $2400

or 3 monthly payments of $800

Your enrollment in the Program is a full-year commitment.

PAYMENT
Payment is made in USD or CAD using our secure checkout system (e.g., ThriveCart). Canadian clients will be charged applicable taxes based on their province or territory.

PAYMENT PLAN
By selecting a payment plan, you agree to complete all scheduled payments in full. This is not a subscription—it is a payment plan for a 12-month program.

You authorize us to charge your card automatically for all payments, for which you will receive electronic receipts.

FAILURE TO COMPLETE PAYMENTS
Non-payment or missed payments may result in suspension of services, removal from the Slack community, and loss of access to the Digital Launch Hub or other program components.

Continued non-payment may result in legal collection efforts for the outstanding balance.

CANCELLATION POLICY
Because this is a high-touch program with limited spots, we do not offer cancellations or early exits outside of exceptional, pre-discussed circumstances.

We encourage all applicants to reach out with questions before enrolling to ensure this is the right fit.

CONFIDENTIALITY & ACCOUNT ACCESS
You agree to keep login information, training materials, and video walkthroughs private and secure. Sharing program materials outside of your business is not permitted.

RELATIONSHIPS OF THE PARTIES
This agreement does not create a partnership, employment, or joint venture between you and the Company.

The Company retains the right to hire assistants, subcontractors, or employees to deliver services.

INTELLECTUAL PROPERTY
All materials, videos, training, and resources in the Digital Launch Club remain the property of the Company. By enrolling, you are granted a non-transferable, non-exclusive, revocable license for personal and business use only.

You may not share, resell, duplicate, distribute, or alter any materials for commercial purposes outside your own business.

Violation of intellectual property rights will result in immediate termination from the program without refund and may result in legal action.

CLIENT RESPONSIBILITIES
While the Club provides expert support, you are responsible for submitting tasks clearly, meeting deadlines for task requests, and communicating your goals. Your results will depend on your level of participation and follow-through.

LIMIT OF LIABILITY
The maximum damages payable to the Client, under any circumstances related to this agreement or the Program, shall not exceed the fees paid to the Company.

INDEMNIFICATION
You agree to hold harmless the Company and its subcontractors from any claims, liabilities, or legal disputes arising from your participation in the Program.

NON-DISPARAGEMENT
Both parties agree not to publicly or privately make statements that would damage the reputation of the other.

REFUND POLICY
There are no refunds for the Digital Launch Club. Your enrollment is a commitment to 12 months of support. We are happy to answer any questions you have before you join to make sure it’s the right fit.

FORCE MAJEURE
In the event of a natural disaster, war, pandemic, or other uncontrollable circumstance that materially affects the ability to perform, both parties agree to communicate and adjust timelines or expectations reasonably.

NO-SHOWS OR DELAYS
If the Client fails to submit tasks or communicate necessary information, the Company may be unable to complete requested work. This does not excuse the Client from payment obligations. Extensions are at the discretion of the Company.

SIMILAR CLIENTS
The Company may work with clients in similar industries or niches.

SEVERABILITY
If one section of this agreement becomes unenforceable, the remaining provisions will continue in full force.

CHANGES TO TERMS
We reserve the right to update these terms. If changes are made, we will notify current members by email.

ASSIGNMENT
Neither party may assign this agreement without written consent.

GOVERNING LAW
This Agreement is governed by the laws of Newfoundland & Labrador, Canada.

TERMINATION
The Company may remove you from the Program without refund if you violate these terms.

EARNINGS DISCLAIMER
We cannot guarantee results or income. Your outcomes depend on many variables including your niche, experience, and effort.

CONTACT
If you have questions, please contact us at:
📧 lacey@laceycribb.com

By enrolling in the Digital Launch Club, you acknowledge that you have read, understood, and agreed to these terms.